Mitchell is a graduate of Saint Joseph’s University in Philadelphia where he received a Bachelor’s Degree in International Relations. Mitchell worked for CIGNA Corporation for 12 years where as Vice President, Human Resources and Services his responsibilities included:

     • Corporate Travel 
     • Business Aviation 
     • Meetings and Incentives 
     • Corporate Event and Sport Marketing 
     • Division Communications
     • Corporate Safety 
     • Eagle Lodge Conference Resort

With support from CIGNA Corporation and 16 other major corporations Mitchell founded the Business Travel Contractors Corporation (BTCC) in 1994 as a corporate buying group to advance fundamental reforms to the airline industry distribution system. The broad industry shift to net airfares and travel agency fee-based pricing during the 1990s are initiatives BTCC advanced. In 1996, the Business Travel Coalition (BTC) was formed as a follow-on advocacy organization to represent the interests of the corporate managed travel community.

As BTC chairman, Mitchell writes and speaks on airline competition, passenger rights, travel distribution and aviation system security; he frequently testifies before Congress and advises EU official in Brussels on a variety of issues. Additionally, BTC publishes Travelogue, a daily compendium of business travel news from around the world, in 80 countries and advises major organizations on a variety of issues.

Mitchell was recognized by Business Travel News as one of the 25 Most Influential Industry Executives for 1994, 1996, 1997 and 2008 and was designated Man of the Year in 1998 by the Commercial Travelers Association and Person of The Year for 1998 and 1999 by Travel Agent Magazine.

Mitchell lives in Radnor, PA with his wife Linda.